Abusive Buyer Policy

Abusive Buyer Policy


Reassured car is committed to providing a safe and fair shopping experience for both buyers and sellers. As part of this commitment, we have a policy in place to address abusive buyer behavior.

Abusive Buyer Behavior

Abusive buyer behavior is any behavior that is intended to harm or disrupt the Reassured car marketplace. This can include, but is not limited to:

  • Making false or misleading claims about an item.
  • Harassing or threatening a seller.
  • Abusing the return policy.
  • Abusing the dispute process.
  • Engaging in any other behavior that is harmful or disruptive to the

Reassured car marketplace.

Consequences of Abusive Buyer Behavior

Reassured car may take a number of actions against buyers who engage in abusive behavior. These actions may include, but are not limited to:

  • Warnings.
  • Suspensions.
  • Permanent bans.
  • Refunds to sellers.
  • Legal action.

Reporting Abusive Buyer Behavior

If you believe that a buyer is engaging in abusive behavior, you can report it to Reassured car. To report abusive buyer behavior, please follow these steps:

  1. Go to your orders page.
  2. Click on the order that you are concerned about.
  3. Click on the report Abusive Buyer button.

How to Avoid Abusive Buyer Behavior

There are a number of things that you can do to avoid being accused of abusive buyer behavior:

  • Be honest and accurate in your communications with sellers.
  • Be respectful of sellers.
  • Use the return policy only when necessary.
  • Follow the dispute process carefully.
  • Be aware of the rules and policies of the Reassured car marketplace.


Reassured car is committed to providing a safe and fair shopping experience for everyone. We appreciate your cooperation in helping us to maintain a positive and productive marketplace.